Terms and Conditions - House Clearance Honor Oak
Welcome to House Clearance Honor Oak. Please read these Terms and Conditions carefully before using our services. By engaging our services, you agree to be bound by these terms. If you do not agree with any part of these terms, you must not use our services.
1. Definitions
- Service: Refers to the house clearance services provided by House Clearance Honor Oak.
- Client: The individual or entity engaging our services.
- Agreement: These Terms and Conditions.
2. Services Provided
House Clearance Honor Oak offers comprehensive house clearance services, including removal of furniture, appliances, and other household items. Our services are available for both residential and commercial properties.
2.1 Scope of Services
- Removal of unwanted items from the property.
- Sorting and disposal of items in compliance with local regulations.
- Cleaning of the property post-clearance.
2.2 Additional Services
- Recycling of materials where possible.
- Donation of salvageable items to charitable organizations.
- Provision of packing materials upon request.
3. Booking and Scheduling
Bookings can be made via our website or by contacting our customer service team. We strive to accommodate your preferred dates; however, availability is subject to change.
3.1 Confirmation
Upon successful booking, you will receive a confirmation email outlining the service details, scheduled date, and other relevant information.
3.2 Cancellations and Rescheduling
If you need to cancel or reschedule your booking, please notify us at least 48 hours in advance. Cancellations made within this period may be subject to a cancellation fee.
4. Pricing and Payment
Our pricing is transparent and based on the scope of the clearance project. An initial estimate will be provided upon request.
4.1 Payment Terms
Payment is due upon completion of the service. We accept various payment methods, including cash, credit/debit cards, and bank transfers.
4.2 Additional Charges
Additional charges may apply for services not included in the initial agreement, such as hazardous material disposal or extensive cleaning requirements.
5. Liability
House Clearance Honor Oak strives to handle all items with care. However, we are not liable for any pre-existing damage to property or items prior to our clearance services.
5.1 Insurance
We carry adequate insurance cover for accidental damage occurring during the clearance process. Claims must be reported within 24 hours of service completion.
6. Client Responsibilities
The client is responsible for ensuring that all items to be cleared are accessible and ready for removal on the scheduled date.
6.1 Access to Property
The client must provide necessary access to the property, including keys or security codes, to facilitate the clearance process.
6.2 Hazardous Materials
The client must inform us of any hazardous or restricted items present on the property. We reserve the right not to handle such items.
7. Privacy Policy
We are committed to protecting your privacy. Any personal information provided during the booking process will be used solely for service delivery and will not be shared with third parties without your consent.
7.1 Data Protection
All data is stored securely in accordance with applicable data protection laws. You have the right to access, modify, or request deletion of your personal data at any time.
8. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which House Clearance Honor Oak operates.
8.1 Dispute Resolution
Any disputes arising from these Terms and Conditions shall be subject to the exclusive jurisdiction of the local courts.
9. Changes to Terms and Conditions
House Clearance Honor Oak reserves the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website.
9.1 Notification of Changes
Clients will be notified of significant changes to the Terms and Conditions via email or through our website. Continued use of our services constitutes acceptance of the updated terms.
10. Termination
We reserve the right to terminate services if the client breaches any terms outlined in these Terms and Conditions. In such cases, any outstanding payments may become immediately due.
10.1 Effects of Termination
Termination of services does not absolve the client from fulfilling payment obligations for work already completed.
11. Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining terms shall continue in full force and effect.
11.1 Waiver
Failure to enforce any provision shall not constitute a waiver of future enforcement of that or any other provision.
12. Entire Agreement
These Terms and Conditions constitute the entire agreement between the client and House Clearance Honor Oak regarding the services provided.
12.1 Amendments
Any amendments to the agreement must be in writing and signed by both parties.
13. Force Majeure
House Clearance Honor Oak shall not be liable for any failure to perform its obligations due to causes beyond its reasonable control, including natural disasters, wars, or other unforeseen events.
13.1 Notification
In the event of a force majeure situation, we will notify the client as soon as possible and make reasonable efforts to reschedule the service.
14. Acceptance of Terms
By engaging the services of House Clearance Honor Oak, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.